We at Camilch, try our best to deliver the best products and experience for all our customers. However, sometimes there might be a few exceptional cases that do happen due to the scale of operations. If you are not satisfied with the product delivered, please contact us or email your query to us at the specified email ID, info@camilch.com.

We follow the following mentioned points for our return policy:

  • Any item to be returned must be unused and must not be damaged.
  • The return request must be made within 2 hours of receiving the product. Return requests can be made via email to the specified email ID as provided on the Contact us page.
  • The item returned must be unsealed, properly packed and then returned.
  • We do not arrange a reverse pick up for the item to be returned. The customer is requested to return the item via courier.
  • Any used, broken, and/or tampered product shall not be accepted.
  • We will be accepting the returned product only in its original form. Any damage/loss in transit won’t be accepted by us.
Refund process:

If your order qualifies for a return, please email our customer service team at info@camilch.com with a reason for the return. Return shipping costs are the responsibility of the consumer.